cuscoTransfers |read below our terms & conditions
Welcome to Cusco Transfers. Below are the terms and conditions that govern our relationship with customers using our services. By booking a trip with our Travel agency, you agree to comply with these terms and conditions:
Reservations and Payments:
To secure your reservation, a non-refundable advance payment is required. The exact amount and payment deadlines will be specified in each case, depending on the type of reserved service. The final payment must be made before the trip’s start date. If payment is not made within the specified period, we reserve the right to cancel the reservation without prior notice.
Cancellations and Refunds:
In case of cancellation by the customer, charges will apply according to the corresponding cancellation policy. We recommend carefully reviewing this policy before confirming your reservation. Our Travel agency reserves the right to cancel a trip in exceptional circumstances, such as natural disasters or unforeseen situations. In such a case, a full refund will be offered, or the option to reschedule the trip will be provided.
Customer Responsibility:
It is the customer’s responsibility to ensure they have the necessary travel documents, such as valid passports and visas, before departure. Our Travel agency is not responsible for issues arising due to a lack of required documentation. Customers are responsible for their own travel insurance, which should include medical, cancellation, and accident coverage. Our Travel agency is not responsible for any incidents or accidents that may occur during the trip.
Changes to the Itinerary:
Our Travel agency reserves the right to make changes to the itinerary or included services in case of unforeseen circumstances, such as adverse weather conditions or logistical problems. In case of significant changes, a suitable alternative or partial refund will be provided.
Limitation of Liability:
Our Travel agency acts solely as an intermediary between customers and service providers, such as hotels, airlines, and local tour operators. We are not responsible for any damage, loss, injury, delay, or expense incurred during the trip, whether caused by negligence, acts of third parties, or any other circumstance beyond our control. By using the services of our Travel agency, you agree to comply with these terms and conditions. We recommend reviewing them carefully before making any reservations. If you have any questions or concerns, feel free to contact us.