Making sure our clients are safe and protected during our transfers and tours is of highest priority. For this reason we spare no expense when it comes to vehicle safety and insurance. Our fleet is regularly maintained and inspected, and they’re all insured. We have modern comfortable air conditioned vehicles, sedans, and vans. All our vehicles and drivers are fully licensed and insured. We understand your security concerns and take them seriously.

IMPORTANT DETAILS TO KNOW:

✔Please be sure you provide the correct Flight Information (Flight Number, Date and Time of arrival in Cusco). Service cannot be provided if incorrect flight information is received.

✔Airport picks up details: Once you leave customs with your baggage, your driver will be waiting for you in the waiting area. You will see many people lined up with different signs; our driver will be holding a board with your name hand written on it and please approach the driver and identify yourself as one of our clients.

✔How to meet your assistant or your driver at the hotel. Depending on the services you have contracted with us, our representative, or our driver must communicate with the receptionist of the hotel and he will be waiting for you at the appointed hour to meet with you at your hotel lobby. He must show you his identification card before taking you to your tour or destination. When making a booking, you must provide us the name of your hotel accommodation.

✔Transfer Drivers only speak the local language (spanish) or very basic English. If you prefer an English speaking driver or guide we offer our exclusive V.I.P. Transfer that also offers you a great introduction to Cusco and a mini tour conducted by our tour experts. Please contact us for more information.